Subject: Complaint Regarding Hygiene and Service at Arnauti Restaurant, Dahar, Hurghada Dear ladies and gentleman , I am writing to file a complaint about my recent experience at Arnauti restaurant in Dahar, Hurghada. The hygiene standards were extremely poor, which is concerning for a food establishment. In addition to the cleanliness issues, I also feel that I was misled regarding the portion size and pricing. I ordered a shawarma, priced at 80 EGP, but the portion I received was disappointingly small. The shawarma was barely 15 cm in length, very thin, and not well-filled. When I raised my concern with the owner, he rudely dismissed my complaint, insisting that this was their standard portion size. I pointed out that other restaurants typically serve shawarma around 25 cm, generously filled, for a similar price. The owner then claimed that the bread they received that day was smaller, which was why the portion was reduced. I suggested that if the bread was smaller, the price should be adjusted accordingly, but he refused and was quite rude about it. I am deeply dissatisfied with both the hygiene and the poor service I received. I hope this issue will be addressed to prevent others from having a similar experience. This restaurant should be checked about their hygiene sincerely Chris